Apple macbook charger stopped working

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I bought this specific charging cord from an apple store in Kamapala, Uganda. It worked fine when I bought it about a year ago. I have checked all possible causes and everything checks out. They're expensive here. I guess the only side note would be that the cord is very dirty, but i assure you i have cleaned the magnetic connector. This is a fairly new computer as well, and has never had charging problems.

Please help or I wont have a means of communication for the next 3 months! May 1, PM. May 1, PM in response to bbaigs In response to bbaigs. It was more than a year ago, so no warranty. Any other ways I can fix this problem?

May 2, PM. May 3, AM in response to bbaigs In response to bbaigs. Whether they are new or used, legitmate or illegal copies, I have no idea. I don't know what you do if they don't work properly either. I hope they don't damage your MacBook. May 3, AM. Community Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: KariaD KariaD. I also followed the steps to reset the SMC.

That didn't work either. I'm wondering now if I'll just have to replace the charger. More Less. Reply I have this question too I have this question too Me too Me too. All replies Drop Down menu. Loading page content. Jun 9, PM in response to KariaD In response to KariaD With the power adapter unplugged from everything, pinch the cord firmly in your fingers just behind the magSafe end.

Reply Helpful Thread reply - more options Link to this Post. This time the green light tells you that the charger has completed the charging task. The charger at the moment only provides enough power to power on your MacBook if the MacBook is on. The output voltage of a USB-C type charger is not fixed. There is no indicator light on the USB-C charger connector to tell you what is going on.

Armed with this knowledge, you are ready to fix the Mac battery not charging problem now. Many factors could cause the MacBook battery not charging issue. Depending on the cause of the MacBook Pro or MacBook Air not charging issue, the corresponding solution varies from easy to hard.

We will discuss the easy solutions first and the most difficult one at the end. Some hardware-related issues require specific equipment and or spare parts. At the beginning of each section, we will mention the difficulty level of the fix and equipment and or spare parts required for the repair. So you can estimate your successful rate based on your skill. Good luck! Spare part required: Spare charger will help. So you need to make sure the charger is working fine.

First, you need to make sure that the power outlet is ok. You can plug in a phone charger or a lamp to the power outlet, or plug in your MagSafe charger to another power socket. This simple step lets you know that the power outlet is working or not. The Apple adapter consists of two parts: the MagSafe charger and the removable power cord. Make sure you insert the power cord to the MagSafe firmly. Next, inspect both the input and output cable of the charger carefully, starting at one end and work your way through until the other end.

Look out for any fraying or tears in the cable. If there are any flaws similar to the ones mentioned, this is likely to be the problem. Replace the charger or try another available charger. Believe or not, these simple checks often fix the MacBook battery not charging issue. When you use a spare charger to test the MacBook, beware that there are a few types of MagSafe chargers for different models of Mac laptops. The output voltages are The basic rule is that the higher-voltage therefore higher-power charger can replace the lower-voltage charger.

This IC chip will automatically produce the right voltage to power your MacBook and charge the battery. So a higher-voltage charger will not harm your MacBook. Of course, when you buy a replacement charger, buy the same type of your original one. Also, the MagSafe 1 and MagSafe 2 chargers are not exchangeable as the size of the connectors are slightly different.

If your MacBook uses Magsafe charger, as long as you can the green light or orange light on the Magsafe connector, the MacBook charger is working fine. Your MacBook will automatically negotiate a suitable voltage output 5V, It can provide information including output voltage, output current and charger temperature.

If you get The photo below shows the USB-C charger is delivering power of Inspect the charging port on the MacBook and the MagSafe connector for debris and burned marks. The port and the connector rely on their strong magnetic attraction to hold them together. The charging port tends to attract small metal items such as staples and paper clips. These foreign objects prevent the connector from close contact with the charging port. The connector could be very warm due to the extra resistor created by the loose contact.

In an extreme case, you even can see the electric sparks. If you find burn marks on the charging port or the connector, you need to clean them or replace them as soon as possible before they cause more damages. If debris is found in the charging port, you can use a toothpick or a pair of metal tweezers to get it from the port. There is no power voltage present on the four power-pins of the charging port. The reverse-current protection gate transistor on the logic board prevents the battery power reverse to the port.

Pay attention to the middle pin of the charging port. Make sure there is no film covering the pin. USB-C ports and plugs are also subject to dirt. You can use cotton and alcohol to clean them. Remember to remove the charger from the power outlet before you clean the connectors. If the SMC somehow has incorrect data of the MagSafe charger or the MacBook battery, the charger will charge the battery very slowly or even not charge at all.

Apple started to use non-removable batteries in all MacBook models from NVRAM contains user-defined data such as screen brightness, keyboard backlight setting and sound volume setting. All pre MacBooks use nine-pin connectors to connect the batteries to the logic boards. Pin 6 is used for battery detection.

Therefore the electric current can flow in and flow out of the battery freely. This safety design prevents accidentally shorting the battery terminals and causing damage to the battery or even fire. Also, SMC uses pin 4 and 5 to communicate with the battery. As all these pins 4, 5 and 6 carry low-voltage electronic signals, any of them slightly loose contact will cause MacBook not charging. Make sure there is no dirt or liquid on the connector and socket. SMC also uses current-sensing circuits to monitor the real-time current coming in or out of the battery.

Based on this data, your MacBook displays the battery info in the notifications section. We will clarify these messages here. Usually, the battery still can last for two or three hours of normal usage. You may choose to replace the battery but it is not urgent.

The battery could last for a year or two if you connect your MacBook to the charger most of the time to reduce battery usage. Apple has not specified the criteria of this message. If you still use the battery, keep an eye on it and make sure the battery is not swollen.

Below is a swollen battery in a 13" MacBook Pro. An inflated battery will put pressure on the case, touchpad and even the logic board. If you notice that your touchpad cracks or pops up, as shown in the photo below, you most likely have an expanded battery. You need to replace the battery immediately to prevent more damage. If you disconnect the charger, the MacBook will shut off at once.

The battery finally comes to the end of its life. It means the SMC cannot communicate with the battery at all. Your battery is either completely dead or not connected to the logic board properly. Usually, replacing the battery can solve the problem. This symptom is a strong indication that your logic board is faulty. You need to get your logic board repaired to solve the MacBook not charging problem. If your battery is faulty, you can get the battery replaced by a service provider or replace the battery yourself.

When you order the battery online, quote the battery model instead of the MacBook model to ensure you will get the right battery for your MacBook. When you replace the MacBook battery yourself, use your fingernail or a plastic stick to remove the battery connector from the logic board.

Never use a metal screwdriver. Otherwise, you may short circuit the battery or even worse, destroy the SMC by sending the 12V battery power directly to it. You simply remove the screws and disconnect the battery connector from the logic board. If you purchase replacement batteries online, most of them come with a handy screwdriver. Removing the glued battery from the MacBook case is a bit hard for beginners.

Pay attention to the dedicated logic board. The power lines and data communication lines are no longer on the same connector. The data lines are connected to the logic board via a flex cable. The correct procedure to remove this type of battery is crucial. You need to remove the flex cable from the logic board first.

Then use a T-5 screwdriver to remove the screw and disconnect the power terminals. We are more than happy to help you if you cannot fix the problems yourself. We offer competitive prices for MacBook battery replacement. Please contact us. Our experienced staff will call you to assess your situation and provide a free quote for you. The pre MacBook Pro comes with a battery status indicator. You can push the button to see how much percentage the battery retains the power.

This indicator shares the same circuit with which the SMC uses to communicate with the battery. If the indicator is faulty, especially after being exposed to water, the SMC cannot talk to the battery, therefore reports no battery found. Fixing this problem is easy. You can replace the indicator, or simply unplug the indicator cable if you decide not to use the indicator function any more. If there is a higher voltage accidentally applied to pin 3, for example, power surge or pin 2 Fixing the problem is easy.

You can buy a DC board online for a few dollars. Depending on the MacBook model, you may need to remove the logic board to disconnect the DC board cable. If you need to remove the logic board, pay attention to the fan connector. The fan connector is very easy to peel off. Repairing the fan connector requires micro-soldering skill and adds extra cost to your repair bill. You even can remove the diode, and the DC board will work again.

But bear in mind that there is no protection to your SMC circuit in case a power surge occurs. Remember the cable direction. If you connect the cable reserved, you may damage the MacBook. The cable is prone to liquid damage. If you spill water on your MacBook Air right before you get the MacBook not charging issue, you most likely have a corroded cable and or connectors. But if you plug in a third-party charger to the MacBook, you can see the green or orange light and your MacBook battery is charging the battery perfectly.

This unique symptom indicates that you have a faulty reverse-protection circuit on the logic board. If the reverse-current protection circuit has current leakage, even as little as a few milliamps, the original MagSafe charger will detect the leakage, therefore, shut off the output. On the other hand, the third-party charger has no leakage detection function; therefore, continue to output as usual. Now you have two options. You can keep using the third-party charger as the leakage does not affect the performance of your MacBook.

You need a hot air gun rework station to perform the task. We are going to look at some case studies at expert-level. Fully understanding the principle of the MacBook charging circuit is the key to success. Here we take MacBook Pro schematics A for study. The laptop works fine when a charger is connected but shuts down immediately when the charge is removed. The customer said the laptop battery had been replaced by another computer shop but the laptop is still not charging.

Initial inspection shows no evidence of water damage or corrosion. Connect the MacBook to our metered power supply. The current drawn from the power supply is 0. Replace the battery with a known working battery. The current drawn is still 0. This confirms that the problem is in the logic board. How do we fix it? We remove the logic board from the case and inspect it under a microscope.

There is no evidence of liquid damaged at all. The schematics for this MacBook Pro is A. MacBook water damage repair. MacBook Repair Prices. Spilled water on a MacBook? What to do. How to fix Mac question mark folder issue. The test of good customer service is when things go a bit wrong. There was some confusion about one aspect of my repair and Frances resolved the problem effortlessly and with a smile.

You can place your trust in this organisation company. They care about their reputation, which is a great thing. Frances was very clear about how to fix the issues I had, how much it would cost and how long it would take. The repair was on budget, turned around within a couple of days as discussed and I have my computer improved and working better than before.

I would recommend Frances and her team very highly. Absolutely fantastic experience. You'll be provided not only their professional repair service, but also free but still professional education on how to make the best of your devices and how to properly look after your gadgets. Will definitely be a loyal returning customer,.