Apple send back instructions macbook pro

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Provide your contact information and select Continue to submit your return. Use the Print Return Label button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box.

You can also return eligible items to an Apple Store. Once we receive your items, we'll email your refund in the form of an electronic Apple Gift Card. Apple Gift Cards can be used to purchase products and accessories, as well as apps, games, music, movies, TV shows, iCloud, and more.

Apple Gift Cards can be used on apple. Apple Gift Cards can only be used in the country where they were purchased. For more information, please read the U. Apple Sales and Refunds Policy. Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build.

As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

In addition, please note the following:. Wireless carriers have different service cancellation policies. Returning your iPhone, iPad or Watch may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your wireless service provider for more information. Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement.

The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty. In the event you have been charged more than the posted price for a product in an Apple Retail Store, please see a Manager for a refund of the overcharge. Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at to request a refund or credit of the difference between the price you were charged and the current selling price.

To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday. Price protection is only available for up to 10 units of a particular product.

Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection. Prices shown are in U. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates.

In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees. Apple may, in its sole discretion, refuse or cancel any order and limit order quantity. Apple may also require additional qualifying information prior to accepting or processing any order.

The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Apple cancels an order after you have already been billed, Apple will refund the billed amount. We will, however, work with you to ensure a smooth delivery. As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product s shall pass to you when you, or a person designated by you, acquires physical possession of the product s.

Title in the product s shall pass to you when the product s is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Apple to resolve. Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item s purchased.

A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. Please click here Opens in a new window for complete details about in-store pickup. If you select in-store pickup, you may designate a third party to pick up your order.

You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup.

Apple is not responsible for actions taken by the third party once your item s have been picked up. The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

Products purchased online from Apple will only be shipped to addresses within the U. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations. To purchase Apple products online from outside of the U. Apple reserves the right to change quantities available for purchase at any time, even after you place an order.

Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full. Shopping Help. View all topics. Wireless carriers have different service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account.

Please contact your provider for more information. After you sign in, you will see the items from your recent orders. Select an item to go to the order details page. From there, use the Start a Return link below your item and then click the Get Started button. Next, read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels.

We recommend using the original packaging if you are returning a computer. You can always return the item to any U. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. Please contact your Business Team to initiate a return for orders shipped directly to your business.

Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method:. If you purchased your item from Apple in the U. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.

The only exchange exceptions are personalized items such as engraved iPhone, iPad, or AirPods and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order per the guidelines in our Standard Return Policy. Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.

Apple Store, or by contacting Customer Service at Visit the Gift Returns page and follow the instructions. You can review items eligible for return at this time. Note : You can only return items from one order at a time.

Provide your contact information and select Continue to submit your return. Use the Print Return Label button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box. You can also return eligible items to an Apple Store. Once we receive your items, we'll email your refund in the form of an electronic Apple Gift Card.

Apple Gift Cards can be used to purchase products and accessories, as well as apps, games, music, movies, TV shows, iCloud, and more. Apple Gift Cards can be used on apple. Apple Gift Cards can only be used in the country where they were purchased. For more information, please read the U. Apple Sales and Refunds Policy. Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build.

As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. Those eligible to purchase from the Apple Store for Education Individuals include faculty, staff, students and parents as follows:. K12 - Any employee of a public or private K institution in the United States is eligible, including homeschool teachers.

In addition, school board members who are currently serving as elected or appointed members are eligible. Higher Education - Faculty and staff of Higher Education institutions in the United States; and students attending, or accepted into a Higher Education institution in the United States are eligible to purchase.

Purchases from the Apple Store for Education Individuals are not for institutional purchase or resale. Higher Education Parents - Parents purchasing on behalf of their child, who is a student currently attending or accepted into a public or private Higher Education Institution in the United States, are eligible to purchase.

Those eligible to purchase from the Apple Store for Education will be allowed to purchase the following quantities of products per year. Not all products have special Education Pricing. Total product quantities remain the same regardless of where your purchase is made. We fundamentally believe you will be thrilled with the products you purchase from the Apple Store.

We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund. For any other undamaged product, simply return it with the original receipt or gift receipt and original packaging within 14 days of the date you receive the product.

Please note the following:. In addition, by purchasing an iPhone, you expressly acknowledge that:. Some Apple products utilize wireless services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected wireless service provider.

Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at to request a refund or credit of the difference between the price you were charged and the current selling price.

To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events such as Black Friday, Cyber Monday, and Thrifty Thursday. Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.

Prices shown are in U. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Apple cancels an order after you have already been billed, Apple will refund the billed amount. We will, however, work with you to ensure a smooth delivery.

As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product s shall pass to you when you, or a person designated by you, acquires physical possession of the product s. Title in the product s shall pass to you when the product s is picked up by the carrier from our warehouse.

At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Apple to resolve. Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup.

Only you or the person designated by you may pick up the item s purchased.

Instructions macbook pro send back apple walmart paper shredder

Apple send back instructions macbook pro	If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. Cracked plastic, unusual screen discoloration, an unacceptably high number of dead pixels, swelling batteries — the list goes on. Thanks for shopping at Apple. Apple Store for an exchange. Neither Apple nor the approved partner accepts any responsibility or liability for any lost files or data. Returns can be arranged via our online Order Status website.
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Apple send back instructions macbook pro	To purchase Apple products online from outside of the U. Prices shown are in U. Collections - Step 1. View all topics. Shopping Help.

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After you back up your device, you can use the backup to restore the information on your device whenever needed. In the Finder on your Mac, select the device in the Finder sidebar. Your device backs up to iCloud during the next automatic backup. Your device backs up to your Mac during the next automatic backup.

To change your password later, click Change Password. To immediately start a backup of your device to your Mac, click Back Up Now. After the backup is complete, click Manage Backups to see the backup file.

If your device has an issue, you can use a recent backup to restore the information on the device. Click the Backup pop-up menu, choose the backup you want to restore to the device, then click Restore. If your backup is encrypted, you must enter the password before restoring your files and settings.

You can reinstall the software originally on your device and restore it to its factory settings. My question is. Hello, Thank you for the detailed instructions to fix the Mac. I get the following error. I had updated to MacOS 12 beta. Trying to downgrade it to catalina or bigsur.

Not able to boot to recovery using any of the boot to recovery options provided by apple. Thanks for this guide! After restoring, I get a lock icon on Apple Configurator. I despair getting into DFU mode.

Just to be sure, if the Macbook is still turning on, will it be able to start in DFU mode for sure? I am trying every evening for few hours to get into DFU mode, but nothing happens. If I do Internet recovery it will try to install an old version.

Installer fails with the typical Apple error screen and I have a blinking folder icon at boot. First and foremost thank you very much for the super descriptive article. Keyboard and trackpad are water damaged, but otherwise the machine boots stuck in internet recovery after failed upgrade to Big Suhr.

Even if I let go of the keys right away, it always disappears right after it shows. My machine is iMac late, core-i5 27 inches. It had Catalina Nothing happened by pressing the Power On button. I thought i could be cable problem or something. I used it few hours but slept without shutdown in night. Can you please suggest me what should i do?

After your video it works. Looked three days for a solution. Am I screwed? AMRestoreErrorDomain — 0x23 35 2. MobileRestore — 0xFB1 any idea? I tried 2 different cables. I had to download the 2. I just installed from Apple Store, actually it required me to update to Catalina Is that correct? Sorry, I tought you were asking me, but I want to know also where to download version 2. I tried to update it to beta 10, but continuously failed, so decided to restore DTK. The System cannot be restored on this device.

Hi, I had successfully completed the process once and everything worked fine for a day, but my laptop was again not waking up, so when I repeated the process again, it just exists in the installing process when I try to revive without any error. I am using a Macbook Two Thunderbolt version. I did a recent update to Am I doing this wrong?

Or is this the new name for iBridge? Jon, does the MacBook error ever come back to life even with the error or is it still all black? Hi, I can get my host machine into dfu mode easily. Please Help please. Thank you for the wonderfully detailed document!

Yes that might be it. Try this get AC2 open on the host. Plug in the white charge cable, then plug the other end of the charge cable to the left side front USB-C Port. If the mac powers on you did it wrong and will need to try again. Once you see DFU you can let go of all the keys. The thunderbolt accessory error comes up so fast! Should I try to post to DFU mode first, and then plug in?

Will this work? Thank you for the thorough documentation. I was able to revive successfully with AC2 2. Thank you soooooooooo much!!! It was a pain in the ass and quite convoluted but it worked!!! It booted up like nothing had ever happened. While waiting, I bumped into this article and wanted to try it as soon as I receive my computer. I am running Apple Configurator Version 2.

The computer is not charging now. Based on all this, should I wait for the new configurator version, or is this completely hopeless? I was a little confused about Warning 3. The problems where persistent, even after a complete reinstall of Catalina and formatting disk. So it hat to be related with T2, introduced by the Big Sur update beta 5. But after reading this article I was not really sure if a downgrade is possible or not. Before bricking my Macbook I asked the Apple store and they told me after one week that a downgrade of T2 is possible.

So I installed both Catalina It worked, after around 10 minutes I was greeted by a? After Catalina reinstall with cmd-option-R Silentknight showed me the successful downgrade to Was sure to give you a hat tip for testing this at the end of the article, thanks for writing in! I found your guide to reviving the T2 chip after repeated issues with a consistently frustrating model year MacBook Pro. I followed your guide to reviving the T2 chip, and it worked. Very grateful. Hi, I currently own a MacBook Pro 16 inch, base model.

Left it charging and sleeping close lid one night, and woke up because of the chime sound, the computer was randomly rebooting itself, without being able to fully boot. I turned it off by holding de power button, but before that, I saw it was trying to boot to my bootcamp partition. Things to consider: I have Mac OS catalina latest version as of one month ago , and windows 10 on the internal ssd, I installed the first beta of big sur on an external ssd, but then I wiped the ssd and installed catalina on it, because I wanted to use my external drive for work related stuff.

Anyone got any ideas? I bought the Mac on Canada but I live in argentina, so its imposible for me to go an apple store. I have the exact same problem , tried 4 different cables including the apple thunderbolt 3 cable and cables supporting data transfer… always error 9. This was a lifesaver for me after the Catalina update left my Macbook Pro bricked. Used the Revive option and the Macbook after a long time came back with no data loss at Catalina Thank you for great discusion.

I do not have another Apple Device.. But I will continue to try to revive it. MobileRestore — 0xFAE ]. Dear Mr. Macintosh, Greetings from Paris France and thank you for your work. Before, reinstalling the whole system from Internet Recovery and if unsuccessful , would you have any other recommendations or ideas before I start restoring BridgeOS?

All i need is the user data, no need to actually get the machine working fully. My host computer is an A with a usb c — usb a cable. I keep trying, MacBook Pro 16inch. I took the update, when it tried to reboot, dead. I have the same problem, please tell me how can I fix the error I am using a usb c to usb a cable of the brand belkin.

I also have this issue.. Is there a clear solution to this issue or a common denominator between those who experienced this issue and subsequently resolved it? Do you know if DFU mode will allow me to bypass security and wipe these machines so that they can be refurbished, or would the security prevent it? Same thing with the firmware password. The previous owner has to provide you purchase documents or the previous password.

Apple will not unlock firmware for you unless you have proof of ownership. I deleted the ipsw file and tried to restart the download process again, no luck with same error. Using MacBook Air as the host for a bricked 16 inch mop. Any ideas? I am not removing the cable. The restore gets to step 4 of 4 installing OS and a full progress bar shows for about 10 minutes.

Then I get the error while everything is still connected. I left if there for 45 minutes like that per the suggestion above to wait out the error but not luck. The 16 inch MacBook Pro does not reboot or appear to respond in any way. I tried deleting the cached firmware so it would redownload but same result. I checked the md5 of the ipsw file which is cbaf6a1b46afa58fc98ed —does that match what you get?

I have same issue — did you resolve this? And it has stalled. My MacBook Pro is bricked from the update as well. Such a terrible time to happen too. Tried every key combination possible all it does is make the charging sound when I plug it in. Was able to find another computer to do a restore and got the same error as Amars comment below me.

I just revived my mid mbp 15 with touchbar T2. Went through error and , waited another 10 minutes and it made it!!! For , I just waited for another 10 minutes and there had been a few restarts and finally it recovered. Felix, thanks for writing in and sharing these error codes. I am glad that you were able to rescue your MBPro! By waiting 10mins for error , do you mean just leaving the target bricked device untouched after the error window pops up?

I left for a while then decided to try rebooting the Mini on its own and it booted as normal. I effectively did an SMC reset on it as I removed the power cable before trying to turn it back on. Same boat as many here; the recent supplemental update Unfortunately it seems to fail. MobileRestore — 0xFB1 ]. I unfortunately do not have another Mac running a newer OS this is my wifes work computer, so no updating for sure Any ideas?

You mentioned corrupted download. Is this of AC2 or the OS?

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But it is very simple encoding rather than waste of you, use impressed us. Time you are is Amazon's cloud-based AFTER clause, which done from an file's MD5 checksum. My question is if i edit user is able.

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